BarkBarrel Privacy Policy

Last Updated: October 1, 2024

At BarkBarrel, we value your privacy. This policy outlines how we handle your personal information when you visit our website, barkbarrelshop.com, or make a purchase. By using our site, you agree to the practices outlined below.

Information We Collect:

• Personal Information: We collect details such as your name, address, phone number, and email when you create an account, make a purchase, or contact us.
• Order Information: Information like billing and shipping addresses, payment details, and order history.
• Usage Data: We automatically collect information such as your IP address, device type, and browsing patterns when you use our site.
• Third-Party Sources: We may receive additional information from services like Shopify and payment processors.

How We Use Your Information:

• To process your orders, arrange shipping, handle returns, and improve your shopping experience.
• To send you promotional offers, newsletters, and marketing messages (you can opt out anytime).
• For security purposes and fraud prevention.

Sharing Your Information:

• With service providers such as Shopify, payment processors, and shipping companies.
• With marketing partners to improve our services and target ads.

Cookies:

• BarkBarrel uses cookies to improve site functionality and understand your preferences. You can control cookies via your browser settings.

Your Rights:

• Access and correct personal information.
• Request the deletion of your personal data.
• Opt out of marketing communications.
• Withdraw your consent for data processing.

Data Security:

• We take reasonable steps to protect your information, but no online service can be completely secure.

International Data Transfers:

• If you are located outside the US, your data may be transferred to our servers in the US or other countries.

Contact Us:

• For questions or concerns, contact us at shop.barkbarrel@gmail.com or by mail at 1339 Spruce Place, Minneapolis, MN, 55403.

Return & Refund Policy

Last Updated: October 1, 2024

At BarkBarrel, your satisfaction is our priority, and we are committed to ensuring that you and your dog love every product you purchase from us. Each item is carefully inspected for quality before shipment to guarantee that it meets our high standards.

Due to the nature of our products, all sales are final. However, if you experience any issues with your order, please contact our support team within 7 days of receiving your package. We are happy to assist with any concerns and will work with you to ensure a positive experience.

Our goal is to provide top-quality products that you and your pet can enjoy, so don’t hesitate to reach out if you need any assistance.

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BarkBarrel Terms of Service

Last Updated: October 1, 2024

Welcome to BarkBarrel. By accessing or using our website, barkbarrelshop.com, and purchasing from us, you agree to comply with the following terms and conditions (“Terms of Service”, “Terms”). Please read them carefully before engaging in our services.

1. General Overview
This website is operated by BarkBarrel. Throughout the site, the terms “we”, “us”, and “our” refer to BarkBarrel. By using our services and products, you agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, vendors, customers, and contributors of content.

2. Products and Services

• All products are subject to availability and may be discontinued at any time without notice.
• Prices may change at our discretion.
• We strive to provide accurate product descriptions, but we cannot guarantee that all information is error-free or complete.

3. Order Processing and Shipping

• Orders are typically processed around 2-3 business days.
• Most orders are delivered around 10 business days after dispatch.
• We are not responsible for shipping delays caused by carriers or customs.

4. Sales Policy

• All sales are final. We do not accept returns or exchanges.
• If there’s an issue with your order, please contact us around 7 days of receiving the product, and we will assist in resolving it.

5. Billing and Account Information

• You agree to provide accurate and up-to-date purchase and account information.
• We reserve the right to refuse any order placed with us.
• It is your responsibility to promptly update your account details, including email and payment information.

6. Accuracy of Information

• We strive to ensure the information on our website is accurate, but we are not liable for any errors or omissions.
• The content on this site is for general information purposes only and should not be relied upon as the sole basis for decision-making.

7. Prohibited Uses
You agree not to use the site for:

• Any unlawful purpose or to solicit others for unlawful activities.
• Violating any local, state, federal, or international regulations.
• Harassing, abusing, or harming others, or any offensive activity.

8. Limitation of Liability

• Your use of the service is at your own risk.
• We do not guarantee uninterrupted, error-free service.
• BarkBarrel and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

9. Indemnification
You agree to indemnify and hold harmless BarkBarrel, its employees, partners, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or the rights of third parties.

10. Changes to the Terms
We may update these Terms at any time by posting the revised version on our site. It is your responsibility to review the Terms regularly.

11. Contact Information
For any questions or concerns, contact us at shop.barkbarrel@gmail.com.

BarkBarrel Shipping Policy

Last Updated: October 1, 2024

At BarkBarrel, we strive to deliver our carefully selected products to you as efficiently as possible, so you and your furry friend can enjoy them without delay. Please review the following details regarding shipping times, order processing, and more.

Order Processing

Once your order is placed, we typically process and prepare it for shipment in about 2-3 business days. You’ll receive a confirmation email once your order has shipped.

Delivery Times

Most orders are delivered in close to 10 business days from the date of shipment. However, certain factors like customs processing or local carrier issues, particularly during high-demand periods, may extend this timeframe.

Shipping Rates

Shipping rates are calculated based on the size, weight, and destination of your order. These costs will be displayed at checkout before completing your purchase.

Tracking Information

If tracking information is available, it will be emailed to you once your order ships. Please note that tracking updates may take up to 72 hours to reflect.

Delivery Delays

While we aim for timely deliveries, unexpected delays can occur. If your order is delayed by more than 3 days beyond the estimated timeframe, feel free to contact us at shop.barkbarrel@gmail.com, and we’ll assist you.

International Shipping

We primarily ship to the United States and Canada. For shipping outside these regions, please contact us at shop.barkbarrel@gmail.com for more information on options and rates.

Wrong Address Disclaimer

It is the customer’s responsibility to provide the correct shipping address. BarkBarrel is not responsible for deliveries made to incorrect addresses. If you notice an error in your address, please contact us immediately at shop.barkbarrel@gmail.com.

Lost or Stolen Packages

BarkBarrel is not responsible for lost or stolen packages. If your package is marked as delivered but you haven’t received it, please contact the shipping carrier. If further assistance is needed, reach out to us at shop.barkbarrel@gmail.com.

Need Assistance?

We’re happy to help! If you have any shipping-related questions, feel free to contact us at shop.barkbarrel@gmail.com.

BarkBarrel Support Policy

Last Updated: October 1, 2024

Our goal is to provide prompt, effective support whenever you need assistance. Whether you’re having issues with an order or need guidance on our products, we’re here to help.

How to Reach Support

For support with your order, product inquiries, or any concerns, contact us via email at:

Email: shop.barkbarrel@gmail.com

Response Times

Our support team is available 24/7 to address your concerns. Please allow 24-48 hours for a response as we work diligently to resolve your issue.

Order Issues

If there’s a problem with your order—such as a missing or incorrect item—email us with your order number and details. We’ll work quickly to resolve the issue and keep you informed throughout the process.

Product Inquiries

Have questions about our products or need help choosing the right item for your dog? Contact our support team, and we’ll provide the information you need to make the best choice.

We appreciate your patience as we work to ensure every issue is addressed promptly. For any questions or assistance, don’t hesitate to contact our support team!

Do Not Sell or Share My Personal Information

Last Updated: October 1, 2024

At BarkBarrel, we respect your privacy and are committed to being transparent about how we collect and use your personal information. As outlined in our Privacy Policy, we gather certain personal details from your interactions with us and our website, including through cookies and similar technologies.

We may share this information with third parties, such as advertising partners, to display ads that are relevant to your interests or for other reasons described in our Privacy Policy.

Targeted Advertising & Personal Information Sharing

In certain U.S. states, the sharing of personal information for targeted advertising based on your website interactions may be categorized as a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws. Depending on your location, you may have the right to opt out of these activities.

If you wish to exercise this opt-out right, please follow the instructions below.

Global Privacy Control (GPC)

If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will treat this as a request to opt-out of any activity that may be considered the “sale” or “sharing” of personal information, or uses that may qualify as targeted advertising for the device and browser you are using to visit our site. This is subject to the privacy laws in your region.

Opt-Out for Applicable U.S. States

To opt out of the “sale” or “sharing” of your personal information, which is collected using cookies and other device-based identifiers, you must be browsing from one of the applicable U.S. states that recognize these privacy laws.

For more detailed information about our privacy practices, please refer to our Privacy Policy.

BarkBarrel Contact Information

Last Updated: October 1, 2024

At BarkBarrel, we value open communication and are here to assist with any general inquiries or feedback. If you need to reach us for non-support-related matters, we welcome your messages!

How to Contact Us

For general questions, feedback, or suggestions, you can reach us at:

Email: shop.barkbarrel@gmail.com

We’re always eager to hear from our customers and improve your experience. Feel free to share your thoughts or ideas!