Dog Accessory FAQs | BarkBarrel Support

1. How long does order processing take?

Orders are typically processed within 1–5 business days after your purchase. Once your order ships, you’ll receive a confirmation email with tracking information (if available).

2. How long does shipping take?

Most orders are delivered within approximately 10 business days after shipment.
Delivery times may vary slightly depending on your location, customs, and local carriers.

3. How can I track my order?

If tracking is available, it will be sent to you by email once your order ships.
Please allow up to 72 hours for tracking information to update after your order has shipped.

4. Do you offer returns or exchanges?

Yes, we offer returns and exchanges for products that are damaged or incorrect upon arrival.

You must contact us within 7 days of receiving your order.

Items must be unused and in their original condition.

Clear photos of the issue are required.
For full details, please visit our Return and Refund Policy.

5. What if my order is lost or stolen?

If your package is marked as delivered but you haven’t received it, please first contact the shipping carrier directly.
If further assistance is needed, contact us at info@barkbarrelshop.com.

6. Can I change or cancel my order after placing it?

We begin processing orders quickly to ensure fast shipping.
If you need to make a change or cancel an order, please contact us immediately at info@barkbarrelshop.com.
Changes or cancellations are not guaranteed once an order is placed.

7. What areas do you ship to?

We currently ship worldwide, with a primary focus on the United States.
For international orders, additional shipping times and fees may apply.

8. How can I contact BarkBarrel?

We’re here to help!
You can reach our support team by:

Our typical response time is less than 24 hours.

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